On Demand public transport for
Edmondson Park, NSW
From Monday 27th April 2020, Interline Connect On Demand public transport will temporarily operate from your home to the following three new destination hub:
- Carnes Hill Shopping Centre
- Casuala Mall Shopping Centre
- Village Shopping, Prestons
Operating hours: Monday to Friday 9am to 1pm.
To book please contact us on (02) 9765 7222 or fill out this form: Interline connect essential booking form
What is Interline Connect?
Interline Connect On Demand public transport service is a new way for people to reach their destinations quickly, safely and efficiently at a time that suits them.
The trial service connects you from a pick-up point within 300 metres of your home and the Edmondson Park Railway Station. The service operates Monday to Friday during morning and afternoon peak hours.
This is a new concept being trialled in conjunction with Transport for NSW to connect customers to the public transport network. The service is simple to use with bookings available via the Interline Connect app. Once a trip has been booked, you can track the bus as it travels to your preferred pick-up point.
UPDATE: Please note there has been an extension to the area of the on demand service, the service now covers the area from Foskett Road, Dardanelles Road to Gellibrand Street (see map).
The route covers much of the Edmondson Park Estate and then goes to the Edmondson Park Railway Station; and return. You can elect to be picked up at a nominated point within the defined service area.
Passengers outside this zone can still use the service by nominating a pick up location within the service area. They will of course need to make their own travel arrangements to arrive at the nominated pick-up location.
Travel in the Edmondson Park area for under the price of a coffee!
How to book –
Register your details on the app
Book your trip
Note: You can book up to 5 minutes prior to travel in the AM and up 2 minutes prior to travel in the PM.
Bookings can be made no earlier than 24 hours prior to your required pick up time.
All bookings must be made using the Interline Connect app.
Once you have registered for the service, your details will be stored to make future bookings faster and easier.
Frequently Asked Questions
When will the services commence?
This initial trial service will commence 29th January 2018.
Where will the services operate?
This service runs from various locations within Edmondson Park to Edmondson Park train station.
Service will initially run one way from Edmondson Park to Edmondson Park Railway Station in the morning peak and vice versa in the afternoon peak.
What hours will the services operate?
Services run Monday to Friday during the following times:
How frequent will the services be running?
The services will run approximately every 15 minutes.
How do I book a trip?
Simply download the Interline Connect App and follow the simple instructions.
How do I know my booking is accepted?
A booking confirmation message will contain the departure time, pick-up location, walking directions (if applicable) and expected time of arrival.
How do I know the bus will be on time?
The App enables you to track the location of your bus
How can I pay for my trip?
Payment is made using a credit card at the time of booking. You can store your credit card details with your other data within the smartphone App, making future bookings faster.
How will I recognise the bus that is picking me up?
The buses will be clearly marked with the Interline Connect logo and colours as shown in the picture.
How many trips and seats can I book at one time?
One trip at a time for up to four passengers
Can I cancel a trip and receive a refund?
REFUNDS, CANCELLATIONS AND TRANSFERS
Interline Connect reserves the right to refuse carriage to customers who are unable to demonstrate payment of the required fare.
In the event that a User is not at the confirmed pick up point at the confirmed pick up time for the trip Interline Connect will not provide a refund for the service.
Users will receive a refund if they cancel up to one hour before the confirmed pick up time.
To cancel a booking the User must contact the Interline Connect On Demand office on 0417 081 451.
If a booked trip is cancelled less than one (1) hour before the confirmed pick up time for the trip, Interline Connect will not provide a refund.
Users can request to have their booked trip transferred from one timeslot to another on the same day. Transfer requests will only be accepted for travel on the same day between the hours of 06.05am – 08.38am and 4.05pm – 6.52pm. The transfer request must be made at least one (1) hour before the requested trip.
To transfer a trip the User must contact Interline Connect on 0417 081 451.
Does the service cater for people with mobility issues?
Yes the Interline connect – On demand busses will be DDA compliant.